Terms of service

1. Who we are

SubaccountKit builds GoHighLevel sub-account snapshots and provides configuration services for agencies. Contact: Show email.

2. Snapshot licence

Buying a kit grants you a perpetual, non-exclusive licence to load that snapshot into an unlimited number of GoHighLevel sub-accounts that you own or manage, including sub-accounts you operate on behalf of your clients.

The licence does not permit you to resell, sublicense, repackage or distribute the snapshot itself as a product, whether on its own or as part of a bundle. Using it to build accounts for paying clients is exactly what it is for; selling the snapshot is not.

3. Delivery

Kits are delivered within 24 business hours of purchase confirmation. Delivery is digital. Business hours are 9am to 5pm Central, Monday to Friday - UTC-6, or UTC-5 while daylight saving is running. Nothing is sent at the weekend, so a Friday evening order lands on Monday.

4. Installation support

A kit purchase delivers two things: one snapshot link and one PDF containing full installation instructions. Installation is not included in the kit price. Installation by us is an optional paid add-on at $200 per sub-account, covering loading the kit, rebranding the website, A2P/10DLC registration and setup, email service setup, and a small number of additional automations where they are needed. Third-party integrations, third-party software and custom software development are never included in an installation at any price and are quoted separately.

Support does not cover third-party integrations, third-party API work, or custom software development. Those are quoted separately, or delivered via a VA, and are available as a service.

5. Refunds

All sales are final. An order is non-refundable once it has been created and the snapshot link has been sent, because delivery of the link and the installation PDF is the delivery of the product and cannot be reversed. This term is stated on the kit page, in your stack, at checkout and here, so that it is visible to you before you pay rather than only afterwards. If you are unsure which kit fits, contact us before buying and we will tell you - including when the answer is that none of them do.

6. Services

Service engagements are scoped and quoted individually before work begins. The written scope is what we are agreeing to deliver. Changes to scope are re-quoted rather than absorbed silently.

Where we need access to your GoHighLevel agency, you grant only the access required and may revoke it at any time. We work inside your agency, under your branding, and do not contact your clients directly unless you ask us to.

7. What we do not promise

Figures shown on this site describing time saved or return on investment are illustrative scenarios with their assumptions stated, provided so you can substitute your own numbers. They are not measured results from customers and are not a guarantee of performance.

The 70% no-show recovery figure and the target of 5–10 reviews per month are design targets for the system, supplied by the product team. Your results depend on your offer, your list, your market and your team.

We do not guarantee any specific ranking, lead volume, conversion rate or revenue outcome.

8. Third-party platforms

SubaccountKit is an independent build shop. GoHighLevel and HighLevel are trademarks of HighLevel Inc. SubaccountKit is not affiliated with, endorsed by, or sponsored by HighLevel Inc. Snapshots depend on the GoHighLevel platform continuing to support the features they use. Platform changes outside our control may require you to adjust a kit; we will help within your included support window.

Compliance with messaging regulations, carrier registration requirements, review platform policies and any professional or regulatory obligations in your industry is your responsibility. We will point out where a line exists; we cannot decide where it sits for your business.

9. Liability

To the extent permitted by law, our total liability arising from a kit purchase or a service engagement is limited to the amount you paid us for it. We are not liable for indirect or consequential losses, including lost profits or lost data.

10. Changes

These terms may change. The version in force for your purchase is the one published on the date of that purchase, and the date at the top of this page records the current version.

11. Governing terms

Any dispute is dealt with under the law applicable at our place of business. Talk to us first — most things are a conversation rather than a dispute.