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Construction Firm Sub-Account Kit

Configured for a months-long sale: consultations booked properly, proposals followed for a quarter, clients updated at every milestone.

  • Proposal follow-up measured in weeks and months, because that is how remodels are decided
  • Milestone updates during the build, which is where construction reputations are actually made
  • Design consultations booked as their own appointment type with real preparation

What is in the kit

Nine components. Exactly nine.

Every SubaccountKit snapshot contains the same nine components and nothing else. What changes between kits is what they are configured to say and do — everything below is written for the Construction Firm Sub-Account Kit, laid out in the order it runs.

  1. Stage 01Lead capture and first contact

    01

    AI Receptionist

    Answers enquiries while the office is on site, qualifies the project by scope and budget range, and books a design consultation or a site visit rather than promising a call back.

    • Qualifies scope and budget
    • Books two visit types
    • English and Spanish
    03

    AI Chatbot

    Answers the budget-range and timeline questions that decide whether an enquiry becomes a consultation, and captures the project type, property age and rough scope.

    • Budget-range questions
    • Captures project scope
    • Web, SMS, email and Meta
    04

    Professional Website

    Project-type pages written separately — kitchens, additions, whole-house — with consultation booking on each and forms that capture scope, budget band and timeline before anyone visits.

    • Project-type pages
    • Consultation booking
    • Forms that capture budget band
  2. Stage 02Ten days of multi-channel follow-up

    02

    AI Outbound Caller

    Re-engages proposals at the intervals a six-figure decision needs, calls clients whose project milestone has slipped, and rings missed consultations the same day.

    • Multi-month proposal calls
    • Milestone slip chasing
    • Same-day missed consults
  3. Stage 03Booking and no-show prevention

    05

    Smart Appointment System

    Consultations and site visits confirmed with their own preparation notes, reminded at 24 hours, 1 hour and 15 minutes, and recovered by a call within the hour if missed.

    • Separate visit types
    • 24h / 1h / 15min ladder
    • Recovery within 60 minutes
  4. Stage 04Reviews and social proof

    06

    Review Harvesting

    Handover is the ask. Completion fires one satisfaction question while the client is standing in a finished space, then routes to the public link or a private form.

    • Fires at handover
    • Client in the finished space
    • Google and Facebook links
    07

    Review Automation

    Keeps a slow-volume, high-value profile growing steadily: a 72-hour reminder, alternating platforms, and monthly reporting on completions against reviews.

    • Built for low volume
    • Alternating platform links
    • Completions-to-reviews view
  5. Stage 05Lifetime client nurture

    08

    Database Reactivation

    Consultations that never became proposals, and proposals that were never signed, are re-approached at six months referencing the original project rather than a generic offer.

    • Targets unsigned proposals
    • References the project
    • Throttled batch calling
    09

    Lifetime Nurture Campaigns

    Phase-two prompts for clients who deferred part of the work, annual property check-ins, and a referral programme aimed at clients whose project finished well.

    • Phase-two prompts
    • Annual property check-ins
    • Referrals from finished builds

The same nine ship in every kit in the catalog. Delivered within 24 business hours of purchase confirmation. On purchase you receive two things: one snapshot link, and one PDF with full installation instructions. Installation by us is optional, at $200.

The load list

Thirteen things land in the account

The nine above are what the account does. This is what is physically in it when theConstruction Firm kit finishes loading — the same thirteen in every kit we sell, with no count published against any of them. Where a row is one of the nine, it says which one and does not describe it twice.

  1. No. 01

    1 AI Receptionist

    Component 01 · AI Receptionist
    The problem
    A remodel enquiry worth six figures arrives at eleven in the morning when every principal is on a site with no signal, and the operator standing up a construction account has to teach a voice agent to establish budget without frightening the caller off.
    Once it is loaded
    Enquiries are picked up while everyone is on site, budget band and project type established gently, design consultations booked into a different calendar from site visits, and anything from an active client routed to the project side.
    How it pays back
    Thirty-five enquiries a week, ten of them missed, a $42,000 average project and a single-figure close rate: one recovered enquiry a quarter is a number that survives contact with a client's accountant.
  2. No. 02

    1 AI Chatbot

    Component 03 · AI Chatbot
    The problem
    Somebody will always ask a builder what a kitchen extension costs and how long it takes, and a bot that guesses either creates a complaint or loses the enquiry, so the operator writes bespoke guardrails into every construction account.
    Once it is loaded
    One assistant, across the site and the social inboxes, quotes the firm's budget bands as bands, explains the design-and-build stages honestly, offers the consultation as the next step and never commits to a programme or a price.
    How it pays back
    Somebody researching a six-figure extension messages at ten at night. Answering the budget question honestly and booking a consultation is the difference between an operator reporting pipeline and reporting activity.
  3. No. 03

    Pipelines

    Not one of the nine — what they run on
    The problem
    A construction opportunity lives for months across enquiry, consultation, survey, design, proposal, contract and build, and an operator who compresses that into a short sales board cannot see which proposal has actually stalled.
    Once it is loaded
    The long cycle sits on its own board with design and proposal stages separated, the build runs on a milestone board covering start, structural, first fix, second fix and handover, and stage payment status is visible on both.
    How it pays back
    Building a long-cycle sales board and a separate milestone board by hand is well over a day per sub-account, and it is the part operators skip under time pressure, which is exactly why construction accounts stall in month two.
  4. No. 04

    Workflows

    Not one of the nine — what they run on
    The problem
    A construction proposal is often decided in month three, but the follow-up an operator hand-builds always stops in week two, and the next account inherits that same short cadence because nobody had time to rethink it.
    Once it is loaded
    Proposal follow-up runs across months at widening intervals, milestone updates reach the client whether or not the site manager remembers, slippage triggers a proactive message before the client notices, and subcontractor confirmations run on their own thread.
    How it pays back
    A long-cycle cadence is the part operators build worst under time pressure. If one arrives working, the proposal still being followed in month three is worth more than a year of the operator hours the kit saved.
  5. No. 05

    Appointment reminders, confirmations and no-show recovery

    Component 05 · Smart Appointment System
    The problem
    A design consultation is an hour of a principal's time and a site visit is half a day plus travel, and the operator who reminds both with the same message is wasting the most expensive diary in the business.
    Once it is loaded
    What to prepare goes out with each confirmation, a consultation and a site visit are treated as different appointments, the ladder runs at 24 hours, 1 hour and 15 minutes, and a missed consultation triggers a recovery call within the hour against the 70% target.
    How it pays back
    A firm holding 20 consultations and site visits a week and missing 3, on a $42,000 average project, does not need a marginal improvement. Recovering one a month is why they stop reading the invoice line by line.
  6. No. 06

    Funnels

    Not one of the nine — what they run on
    The problem
    Nobody buys a six-figure build from a form, so the conversion paths have to sell a design consultation instead, and an operator writing those per firm is rebuilding the same trust argument in a new typeface every time.
    Once it is loaded
    Project type, budget band, timeline and whether drawings already exist are established before anyone replies, and the consultation is what gets offered, because a six-figure decision does not start with a quote.
    How it pays back
    A builder who receives budget bands rather than names stops describing the leads as tyre-kickers. For the operator that removes the most common reason a long-cycle account cancels before it has had time to work.
  7. No. 07

    AI Studio website

    Component 04 · Professional Website
    The problem
    A builder's existing site is a photo album with no words attached, so the operator ends up writing extension, loft, renovation and new-build pages themselves and reconstructing case studies from a shoebox of site photographs.
    Once it is loaded
    Project-type and area pages arrive written, case studies carry budget bands and timescales in a structure search engines can read, and the consultation calendar is wired to the long-cycle board from the moment the kit loads.
    How it pays back
    For a firm whose next project is worth $42,000, an operator can price a setup fee honestly and still not spend the fortnight of writing that a bespoke case-study site would otherwise have taken.
  8. The problem
    Proposals go quiet for perfectly ordinary reasons a year out, whether planning, money or a baby, and no operator builds the reactivation campaign, because the payback is a quarter away and the build is now.
    Once it is loaded
    Stalled proposals are worked for months, the outbound calling reopens conversations at the point money usually frees up, and dormant enquiries return with project type, budget band and the original timeline still on the record.
    How it pays back
    Against sixty dormant proposals averaging $42,000, one conversation that comes back to life is worth more than a year of the retainer, which makes this the easiest campaign an operator will ever justify.
  9. The problem
    A firm hands over a finished extension, the client is delighted, and everybody moves to the next site without asking for the one piece of public evidence a six-figure decision actually turns on, so the operator inherits a blank profile.
    Once it is loaded
    Handover triggers the ask while the client is standing in the finished space, a satisfaction gate routes snag-list complaints to the principal instead of the public profile, and the cadence rotates platforms towards 5 to 10 a month.
    How it pays back
    Volume is impossible for a firm completing a handful of projects a quarter, which makes each review worth more. Steady public evidence on a $42,000 decision needs no interpretation from the operator on a call.
  10. The problem
    Construction cycles are not weather so much as money and planning: the January budget conversation, the pre-summer start slot, the anniversary of a completed build, the warranty check at twelve months. Operators rebuild that calendar per firm.
    Once it is loaded
    The new-year project campaign, the summer start-slot push, the twelve-month warranty check, the completed-project anniversary and the referral ask to past clients are scheduled from account-level months rather than a diary, which is the only reason the warranty check ever actually goes out.
    How it pays back
    The visible cost is an afternoon of calendar building per account. The invisible one is the twelve-month warranty check nobody sent, which was the referral conversation the client never got to have.
  11. No. 11

    Custom values

    Not one of the nine — what they run on
    The problem
    A firm's deposit percentage and stage payment schedule appear in proposals, reminders and chase messages alike, and an operator who wrote them into each one separately is editing everything the day the terms change.
    Once it is loaded
    Minimum project value, deposit and stage payment structure, consultation fee, warranty period, insurance and registration numbers and the travel radius are set once, so contractual language changes in one place and updates every document that quotes it.
    How it pays back
    Contract language is where a hard-coded account becomes a liability rather than an inconvenience. One proposal stating a deposit structure the firm abandoned two clients ago costs more than every hour the kit saved.
  12. No. 12

    Custom fields

    Not one of the nine — what they run on
    The problem
    Ask which proposals are genuinely stalled and which were never real, and a stock record cannot answer, because project type, budget band, planning status and stage payment position were never captured anywhere in the account.
    Once it is loaded
    Project type and scope, budget band, drawings and planning status, target start, decision maker, current milestone, subcontractor trades needed and stage payment position are all structured, so both boards report something a client can act on.
    How it pays back
    A firm with two years of enquiries takes roughly two days to map and re-import, which is why long-cycle accounts are usually reported on badly in their first quarter and why clients question the retainer in their second.
  13. No. 13

    Forms and surveys

    Not one of the nine — what they run on
    The problem
    A construction enquiry form that asks for a message produces a paragraph and no budget, so a principal spends an evening ringing people who wanted a $12,000 job when the firm starts at $60,000, and the operator gets blamed for it.
    Once it is loaded
    The enquiry establishes project type, budget band, whether drawings or planning permission exist, target start and decision timeline, and the handover survey feeds both the review gate and the twelve-month warranty follow-up.
    How it pays back
    A principal spending fifteen minutes on each of 35 weekly enquiries, most of them out of range, is losing an evening a week. Qualified intake returns it, and shows the operator which channel brings the budgets that fit.

On purchase you receive two things: one snapshot link, and one PDF with full installation instructions. Installation is not in the kit price — load it yourself from the PDF, or add installation by us for $200 a sub-account. Every payback figure above is an illustrative scenario with its assumptions in the sentence, not a measured customer result.

The end-to-end run

How the complete system works

From a stranger’s first ring to a client of several years. This is the flow the Construction Firm Sub-Account Kit wires into a sub-account on day one — the nine components are what you get, the load list is what physically lands, and this is the order in which it all fires.

  1. A stranger makes contact

    Lead capture and first contact

    Multi-channel entry with intelligent routing

    Phone calls — AI receptionist

    The call is answered on the first ring, at any hour, in a natural speaking voice.

    • Picks up on the first ring at three in the morning, in a speaking voice
    • Qualifies with smart questioning rather than a menu
    • Books straight into the live calendar on the call
    • Bilingual — English and Spanish
    • Transfers hot prospects to a person mid-call
    Spoken, not a menuDiary write accessScored on the call

    Messages and web chat

    The same assistant, on every inbox the business owns.

    • SMS, email, Facebook and Instagram all answered from the one sub-account
    • Website chat carrying the same qualification logic
    • Collects enquiry type and stated preferences
    • Hands off to a human agent without losing the thread
    • Fires the follow-up triggers behind the scenes
    Every inboxNo closing timeIntent captured

    Forms and ads — Google, Facebook, TikTok

    A submission is the start of a sequence, not an entry in a spreadsheet.

    • Every submission opens the ten-day nurture immediately
    • Follow-up runs across email, SMS and AI calling
    • Smart routing by enquiry type, so urgent never queues
    • Lead-source attribution recorded from the first touch
    • Automatic hand-off to consultations when intent is clear
    SubmissionsPaid trafficTen-day arc
  2. They are interested but not ready

    Intelligent lead nurture

    A ten-day multi-touch sequence across three channels

    Days 1–3 · Email

    Establish who this is and why they should keep reading.

    • Welcome email carrying the offer
    • Service overview, copy already written
    • Social proof placed where it does work
    • A clear call to book or call

    Days 4–7 · SMS

    Shorter, closer, easier to act on from a phone.

    • A time-sensitive offer
    • A brief testimonial in the message body
    • One-click booking link
    • Urgency that reads as helpful, not desperate

    Days 8–10 · AI call

    The touch almost every sequence is missing.

    • Friendly re-engagement, not a pitch
    • Handles the objections that stopped them
    • Books the appointment on the call
    • Smart voicemail with a reason to call back
  3. They have booked

    Booking and no-show prevention

    Protecting the slot from the moment it is taken

    Instant booking confirmation

    Confirmation lands before they have closed the tab.

    • SMS confirmation with the details
    • Calendar invite for Google and Outlook
    • Email confirmation for the record
    • Pre-visit questionnaire attached

    Smart reminder sequence

    Three reminders, three different jobs.

    • 24 hours out — SMS and email, what to prepare
    • 1 hour out — the "on the way" message
    • 15 minutes out — the final alert
    • Rescheduling in one tap, at any point

    AI no-show recovery

    The slot is missed, and the phone rings while the intent is still warm.

    • Automatic call within 60 minutes
    • Understands what happened rather than reading a script
    • Reschedules immediately, offering concrete times
    Dial-back inside the hourDesigned to a 70% recovery target
  4. The project is done

    Reviews and social proof

    Turning finished work into public evidence

    Intelligent review request

    Two hours after the project, one question decides where it goes.

    • Satisfaction check sent two hours after the project completes
    • Satisfied — straight to the Google or Facebook link
    • Unsatisfied — private form and internal escalation
    • A steady flow rather than occasional bursts
    Designed to produce 5–10 reviews a month

    AI comment reply bot

    Reviews are answered, which is half of what a profile is judged on.

    • Auto-replies to positive reviews
    • Personalised thank-yous, not one template
    • Negative reviews handled with genuine empathy
    • Serious issues escalated to a person immediately

    Social proof engine

    The reviews go back onto the site rather than sitting on a platform.

    • Publishes review snippets automatically
    • Builds visible trust signals on the pages that convert
    • Lifts conversion on the same traffic
    • Supports local search ranking signals
  5. They are a client

    Lifetime client nurture and retention

    Keeping the relationship alive for years, not weeks

    Continuous engagement

    Low frequency, long horizon, never silent for a whole year.

    • Seasonal reminders keyed to the business calendar
    • Quarterly check-ins that expect no reply
    • Birthday and anniversary offers
    • An annual review of what they last had done

    AI client support bot

    Existing clients get answers without waiting for office hours.

    • Instant answers to the standard questions, 24/7
    • Rescheduling handled in the conversation
    • Status enquiries answered from the record
    • Document lookups without a phone call

    Database reactivation and referrals

    Nobody is allowed to quietly disappear.

    • Six-month inactivity trigger on every contact
    • A return message that carries an actual reason, not a guilt trip
    • Monthly referral prompts to the people most likely to give one
    • A VIP tier for the clients who keep coming back

The two performance figures above — a 70% no-show recovery rate and 5–10 reviews a month — are the system's design targets, supplied by the product team. They are not measured results from named customers, and they are never published as review or rating markup.

The problem it is pointed at

What this business loses today

The office is on site

Enquiries arrive while everyone is at a job. A remodel enquiry that goes to voicemail is worth tens of thousands and is rarely repeated.

Proposals die in month two

The follow-up stops after a fortnight because the firm assumes silence means no. The decision is often made in month three.

Clients are left in the dark mid-build

The most common complaint about builders is not quality, it is not knowing what happens next week.

Six-figure projects, no public evidence

The work is genuinely impressive and almost none of it becomes a review, because handover is busy and nobody asks.

What changes, and which component does it

  • Remodel enquiries answered and qualified while everyone is on siteAI Receptionist
  • Budget-range questions answered before the enquiry coolsAI Chatbot
  • Proposals followed for months at sensible intervalsAI Outbound Caller
  • Consultations and site visits booked, prepared and recovered separatelySmart Appointment System
  • Milestone updates that change how the firm is talked aboutLifetime Nurture Campaigns
  • The review asked at handover, in the finished spaceReview Harvesting

Built for

  • Remodellers and general contractors with jobs from $20k upward
  • Firms whose sales cycle runs from six weeks to six months
  • Builders whose reputation depends on communication during the build

Not built for

  • Contractors working exclusively on public tenders
  • Developers building speculatively with no client to nurture
  • Trades wanting a same-day service configuration — the trade kits fit better

If you are in the second list, say so and we will tell you what would actually help — or that nothing we sell would.

Where the hours come back

A remodelling firm taking 35 enquiries a week, missing about 10, with an average project worth $42,000 and an 8% close rate on recovered leads.

  • Off the phone3.5h/wk10 missed enquiries × 2 call-backs × ~10 min = ~3.5 hours a week
  • Off proposal follow-up6h/wk~24 live proposals × ~15 min of chasing across a long cycle = ~6 hours a week
  • Off client updates4h/wk~8 active projects × ~30 min a week of status messaging = ~4 hours a week
  • Off consultation scheduling2h/wk~20 consultations and visits × ~6 min of confirming = ~2 hours a week

~15.5 hours a week in this illustrative scenario — roughly 67 hours a month. Your figures will differ; the arithmetic is shown so you can substitute them.

When it pays back

At a $42,000 average project, a single additional signed proposal covers this kit forty times over — so the honest measure is not payback, it is whether proposal-to-signed rate moves over a quarter. Track that, not week one.

Run your own numbers

An illustrative scenario, with your inputs

These are not measured customer results and never will be presented as such. They are arithmetic. Change any field and the sentence below changes with it — including the sub-account multiplier, because most people reading this are rolling the Construction Firm Sub-Account Kit out across more than one client.

Illustrative recovered value, per month—

Illustrative arithmetic only. It assumes every missed enquiry is answered and that your own close rate holds on recovered contacts — neither is guaranteed, and both depend on your offer and your team. No figure here is a measurement from a real customer, and none of it is published as review or rating markup.

The longest sale in the trades

A remodel is decided over weeks or months, often after a design stage, usually against two other firms. This configuration follows that timeline rather than fighting it: proposals are followed at intervals appropriate to a six-figure decision, and the sequence tapers rather than stopping.

Communication during the build

Most construction complaints are not about workmanship. They are about not knowing what is happening this week. Milestone updates — permit, demolition, rough-in, inspection, finish, handover — go out automatically at the stages you define, and that alone changes how a firm is talked about.

Two appointment types

A design consultation and a site visit need different preparation, different durations and different reminders. They are configured separately here, because sending a client to a design meeting with site-visit instructions is a bad first impression.

The handover review

At handover the client is standing in a finished space, which is both the best and the last moment to ask. Review harvesting fires there, and the automation component keeps the request alive afterwards without becoming a nuisance.

Firms rolling this across several client accounts should look at bulk sub-account provisioning.

Delivery and installation

What is in the box, who installs it, and what is a separate job

On purchase you receive two things: one snapshot link, and one PDF with full installation instructions. Installation is not in the kit price — you load it from the PDF, or we do it for $200 a sub-account. That PDF is the real path, not a consolation prize. An operator who has loaded a snapshot before will not need us in the room, and we would rather say so than sell you an hour you do not need.

In the $200 installation

  • The kit loaded into the sub-account
  • The website rebranded
  • A2P / 10DLC registration and setup
  • Email service setup
  • A few extra automations where they are needed

One flat price per sub-account, agreed before anything starts. Skip it and the PDF walks you through every one of those steps yourself.

Never in an installation, at any price

  • Third-party integrations
  • Third-party software
  • Custom software development
  • Ongoing campaign management run on your behalf

Those three are never in an installation, here or on any price. They are real work with a real quote behind them, and we would rather name the edge than discover it halfway through. All of it is real work we do — see integrations, APIs and custom software, or hand it to a dedicated VA. Scoped and quoted before anyone starts.

Questions, or want a look inside a kit before you buy? Book a call — we will open an account and run the journey with you on the screen.

Delivery
Within 24 business hours after purchase confirmation
Installation
Self-install from the PDF, or $200 per sub-account for us to do it
Licence
Unlimited installs into sub-accounts you own or manage

Reviews

Reviews of this kit

These are sample entries. SubaccountKit is new, so rather than invent testimonials we are showing clearly-labelled placeholders while the deck waits for real customers. Nothing here is published as review or rating markup either — search engines see no ratings from this site until the words are real.

Sample
This is a preview card so the review deck can be styled and tested before real feedback exists. The kit went into a fresh sub-account, the load sheet listed every custom value in order, and the build was finished before lunch.
Sample entry — Dana R.Agency owner · Preview placeholder
Sample
Placeholder copy standing in for a real review. The point being illustrated here is the follow-up ladder stopping the moment someone books, which is the thing most sequences get wrong.
Sample entry — Marcus T.Operations lead · Preview placeholder
Sample
A preview entry, not a customer quote. It exists so the deck renders with a realistic length of text and the shuffle animation can be judged honestly before launch.
Sample entry — Priya N.Client services director · Preview placeholder
Sample
Sample text. Deliberately four stars rather than five, so the star row is tested at more than one value and the layout is proven before real reviews arrive.
Sample entry — Owen K.Founder · Preview placeholder
Sample
Another preview card. Real reviews will replace every entry in this file, and the same change that swaps them in also switches the review structured data on.
Sample entry — Lena M.Clinic manager · Preview placeholder

Questions about the Construction Firm Sub-Account Kit

Yes. The sequence tapers over months rather than stopping at day ten, because a kitchen remodel decided in February is often signed in May. The AI caller re-engages at intervals suited to that timeline.

Yes, on milestones you define during installation — permit, demolition, rough-in, inspection, finish, handover. Poor communication during a build is the single most common source of construction complaints.

Yes, as its own appointment type with its own preparation message, because a design meeting and a site visit are different appointments with different expectations.

Other kits agencies load next

Loading this kit properly

Comparing kits in the same group?See every home service contractors kit, with what the nine components are configured to do there and who they are wrong for.

Ready when you are

Load the Construction Firm kit this week

Delivered within 24 business hours of purchase confirmation: one snapshot link and one PDF with full installation instructions. Load it yourself, or add installation by us for $200.

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