Home & trade · SK-ROOF

Roofing Contractor Sub-Account Kit

Configured for a long, high-value sale: inspections booked fast, quotes followed for weeks rather than days, claim milestones kept moving.

  • The follow-up runs for weeks, because a roof is not a same-day decision
  • Inspection booking is separated from quote follow-up, so the two never interfere
  • Storm surges are absorbed by the receptionist rather than overwhelming the office

What is in the kit

Nine components. Exactly nine.

Every SubaccountKit snapshot contains the same nine components and nothing else. What changes between kits is what they are configured to say and do — everything below is written for the Roofing Contractor Sub-Account Kit, laid out in the order it runs.

  1. Stage 01Lead capture and first contact

    01

    AI Receptionist

    Absorbs storm-week call volume without an extra office hire, books free inspections into real availability, and escalates anything structural or actively leaking straight to a person.

    • Absorbs storm surges
    • Books inspections live
    • English and Spanish
    03

    AI Chatbot

    Answers the questions that decide whether a homeowner books an inspection at all — is it free, how long does it take, do you handle the claim — on the website, SMS and Meta inboxes.

    • Answers inspection questions
    • Captures roof age and issue
    • Web, SMS, email and Meta
    04

    Professional Website

    Roofing service pages and storm-response pages written separately, with inspection booking on both and forms that capture roof age, storey count and whether a claim is involved.

    • Storm-response pages
    • Inspection booking throughout
    • Forms that pre-qualify
  2. Stage 02Ten days of multi-channel follow-up

    02

    AI Outbound Caller

    Re-engages quotes at the intervals a four-figure decision needs, calls homeowners whose claim milestone has stalled, and rings missed inspections the same day.

    • Long-cycle quote calls
    • Stalled milestone chasing
    • Same-day missed inspections
  3. Stage 03Booking and no-show prevention

    05

    Smart Appointment System

    Inspections confirmed instantly with an arrival window, then reminded at 24 hours, 1 hour and 15 minutes. Missed inspections are called back inside the hour, when the intent is still there.

    • Inspection confirmations
    • 24h / 1h / 15min ladder
    • Recovery within 60 minutes
  4. Stage 04Reviews and social proof

    06

    Review Harvesting

    Completion is the only reliable moment to ask a roofing customer, so the ask fires as the crew closes the job — one question, then the Google or Facebook link.

    • Fires as the crew leaves
    • One-question gate
    • Google and Facebook links
    07

    Review Automation

    Runs the cadence and keeps the profile growing between storm seasons: a 72-hour reminder, alternating platform links, and monthly reporting on jobs against reviews.

    • Between-season consistency
    • Alternating platform links
    • Jobs-to-reviews reporting
  5. Stage 05Lifetime client nurture

    08

    Database Reactivation

    Inspected but never sold is the largest wasted asset a roofer owns. Six months on, the AI caller opens a conversation referencing the original inspection rather than a generic offer.

    • Targets inspected-not-sold
    • References the inspection
    • Throttled batch calling
    09

    Lifetime Nurture Campaigns

    Annual roof check reminders, post-storm outreach to previous customers, and a referral offer sent to the street a crew has just worked on.

    • Annual roof checks
    • Post-storm outreach
    • Street-level referral offers

The same nine ship in every kit in the catalog. Delivered within 24 business hours of purchase confirmation. On purchase you receive two things: one snapshot link, and one PDF with full installation instructions. Installation by us is optional, at $200.

The load list

Thirteen things land in the account

The nine above are what the account does. This is what is physically in it when theRoofing Contractor kit finishes loading — the same thirteen in every kit we sell, with no count published against any of them. Where a row is one of the nine, it says which one and does not describe it twice.

  1. No. 01

    1 AI Receptionist

    Component 01 · AI Receptionist
    The problem
    Hail lands on a Tuesday and a roofer's call volume triples by Wednesday, and the operator who has not pre-built a storm-mode answering configuration is standing up capacity in the middle of the only week that matters that year.
    Once it is loaded
    Every call is answered through the spike, insurance-claim callers are separated from retail replacements and inspection bookings at the point of the call, and anything about an active leak is handed to a human straight away.
    How it pays back
    Normal weeks bring a roofer 70 calls; a storm week brings several times that at a $9,500 average job. An operator does not need many recovered calls before the client stops treating the retainer as discretionary.
  2. No. 02

    1 AI Chatbot

    Component 03 · AI Chatbot
    The problem
    Homeowners want to know whether the inspection is free, whether you deal with insurers and how long the whole thing takes, and an operator answering that per account is writing the same claims-process explanation into a fifth bot this year.
    Once it is loaded
    The assistant answers on the site and the social inboxes with the roofer's own inspection offer, warranty terms and claims stance, books the inspection, and never speculates about what an adjuster will approve or what a deductible will come to.
    How it pays back
    A homeowner with a damaged roof messages three companies after dark. Being the one that replies in seconds and books the inspection is the week-one difference that makes an operator's first invoice easy to send.
  3. No. 03

    Pipelines

    Not one of the nine — what they run on
    The problem
    A retail replacement and an insurance claim are two different businesses, and an operator who puts them on one board loses track of which jobs are waiting on an adjuster and which are waiting on a homeowner to choose a shingle.
    Once it is loaded
    Retail quotes run their own multi-week board, claims run a milestone board covering inspection, filing, the adjuster meeting, supplements and approval, and inspected-but-not-sold homeowners sit somewhere they can be worked again next year.
    How it pays back
    Building a claims milestone board and its automations by hand is the best part of a day per sub-account; carry a dozen roofers and the build time alone exceeds what most operators charge for onboarding.
  4. No. 04

    Workflows

    Not one of the nine — what they run on
    The problem
    Roofing automation has to survive a three-week decision and a claim that stalls for a month, and an operator rebuilding storm response, quote persistence and adjuster chasing per account is doing archaeology on their own last install.
    Once it is loaded
    Storm-mode triggers, quote follow-up that keeps going into week three rather than stopping at day three, claim-milestone nudges and post-installation warranty registration are all wired and reading their timings from account values.
    How it pays back
    Put a day and a half of operator build against an afternoon of loading and configuring, multiply by the roofers you intend to sign this storm season, then count separately the quote that was not dropped on day three because a human got busy.
  5. No. 05

    Appointment reminders, confirmations and no-show recovery

    Component 05 · Smart Appointment System
    The problem
    Forgetting a free inspection costs the homeowner nothing and costs the roofer a crew slot, a ladder and a morning, and the confirmation ladder that prevents it gets rebuilt from nothing on every roofing account an operator opens.
    Once it is loaded
    The inspection and the adjuster meeting are confirmed differently, the ladder runs at 24 hours, 1 hour and 15 minutes with wording that handles a weather postponement, and a missed inspection triggers a recovery call inside the hour towards the 70% target.
    How it pays back
    Thirty-five inspections a week, six of them missed, a 12% close rate and a $9,500 job: one recovered inspection a fortnight is an argument that survives contact with a client's finance director.
  6. No. 06

    Funnels

    Not one of the nine — what they run on
    The problem
    Roofing conversion paths are storm-shaped: free inspection after hail, help with an insurance claim, financing a replacement. An operator writing them fresh per contractor is retyping the same claim-assistance page while the storm week burns.
    Once it is loaded
    The free-inspection route captures roof age and damage cause, the claims route sets expectations about the process without promising any outcome, and the financing route drops the homeowner onto the retail board with a budget attached.
    How it pays back
    If a storm-response path takes ten hours to write and wire and you have three roofers sitting in the same weather system, the kit is the difference between all three catching the week and two of them catching the tail.
  7. No. 07

    AI Studio website

    Component 04 · Professional Website
    The problem
    The roofing site an operator inherits is usually a slideshow and a phone number with nothing a search engine can read, so material and storm-damage pages get written by the operator and a town-level structure gets rebuilt for the third time this year.
    Once it is loaded
    Material and storm-damage pages are already written inside the sub-account, the service-area structure and schema are in place, and an inspection request sits on every page pointed at the inspection board.
    How it pays back
    A fortnight of bespoke writing and build turned into a configuration pass; whether that shows up as a setup fee or as capacity to load the next roofer is the operator's choice rather than a constraint.
  8. The problem
    Every roofer sits on hundreds of free inspections that never sold, and nobody works them because the segmentation, the outbound calling and the reactivation copy are a build that has to be justified before it earns anything.
    Once it is loaded
    Inspections that never sold are re-approached with the inspection date and roof age on the record, quotes still live in week three keep getting worked, and the outbound calling reaches homeowners who stopped replying.
    How it pays back
    Four hundred unsold inspections at $9,500, and a modest reactivation close rate. The operator needs only a couple to convert before this becomes the campaign a client mentions in every renewal conversation.
  9. The problem
    A roofing crew finishes the most visible work the company does, packs the trailer and leaves, and the review never gets asked for, so an operator inherits a profile too thin to compete with the door-knockers in a storm week.
    Once it is loaded
    Completion of the installation triggers the ask while the homeowner is still standing in the drive looking up, a satisfaction gate keeps warranty complaints off the public profile, and the cadence targets 5 to 10 reviews a month.
    How it pays back
    For a company doing a dozen roofs a month at $9,500 each, a profile that grows steadily is worth more than any ad the operator could buy with the same budget, and it costs the client nothing per month to run.
  10. The problem
    Roofing seasonality is weather plus warranty: post-storm sweeps, autumn gutter and pre-winter checks, annual inspection anniversaries. An operator hard-coding those into an account is rewriting them the moment a roofer in a different region signs.
    Once it is loaded
    The seasonal sweeps, the roof-age anniversary prompt, warranty registration follow-up and the referral ask to previous homeowners run from account-level months, so nobody has to watch a forecast to send them.
    How it pays back
    The calendar takes an operator an afternoon to build by hand. The larger figure is the autumn a client did not sweep their past inspections, because that afternoon went to somebody else's account.
  11. No. 11

    Custom values

    Not one of the nine — what they run on
    The problem
    No two roofers offer the same warranty length, hold the same manufacturer certifications or take the same line on insurance claims, and an operator who put those in message bodies rewires the account the day a certification lapses.
    Once it is loaded
    Warranty terms, inspection offer wording, materials carried, manufacturer certifications, claim-assistance language, coverage counties and licence details are edited in one place at the top of the sub-account and read everywhere the compliance-sensitive lines appear, so a lapsed certification is one field rather than an afternoon.
    How it pays back
    The hours saved are real but secondary. The number that matters is the outbound message that never went out promising a warranty length this particular roofer does not offer, which is the sort of error that ends a retainer.
  12. No. 12

    Custom fields

    Not one of the nine — what they run on
    The problem
    Roofing campaigns depend on roof age, material, storm date, claim number and adjuster status, and none of that exists on a stock contact record, so the operator cannot segment the one list a roofer genuinely owns.
    Once it is loaded
    Roof age and material, damage cause and storm date, claim and adjuster status, deductible discussion, inspection outcome and property type are structured from the first import, so both boards and the reactivation campaign have something to read.
    How it pays back
    Assume 5,000 contacts already in the account and two days to map and re-import them. Now assume the storm week lands during those two days, and the cost stops being measured in operator hours.
  13. No. 13

    Forms and surveys

    Not one of the nine — what they run on
    The problem
    Is this a leak, a storm claim or a homeowner wanting a quote in spring? Nothing on a stock form answers that, so the roofer's office establishes it by telephone and the operator rebuilds qualification per client.
    Once it is loaded
    Roof age, damage cause, whether an insurer is involved, property type and urgency are established before a human is involved, and the post-installation survey feeds both the review gate and the warranty registration path.
    How it pays back
    In a storm week, six minutes of phone qualification across a tripled enquiry volume is the bottleneck. Triaged intake removes it and gives the operator a source report worth putting in front of a client at month end.

On purchase you receive two things: one snapshot link, and one PDF with full installation instructions. Installation is not in the kit price — load it yourself from the PDF, or add installation by us for $200 a sub-account. Every payback figure above is an illustrative scenario with its assumptions in the sentence, not a measured customer result.

The end-to-end run

How the complete system works

From a stranger’s first ring to a client of several years. This is the flow the Roofing Contractor Sub-Account Kit wires into a sub-account on day one — the nine components are what you get, the load list is what physically lands, and this is the order in which it all fires.

  1. A stranger makes contact

    Lead capture and first contact

    Multi-channel entry with intelligent routing

    Phone calls — AI receptionist

    The call is answered on the first ring, at any hour, in a natural speaking voice.

    • Picks up on the first ring at three in the morning, in a speaking voice
    • Qualifies with smart questioning rather than a menu
    • Books straight into the live calendar on the call
    • Bilingual — English and Spanish
    • Transfers hot prospects to a person mid-call
    Spoken, not a menuDiary write accessScored on the call

    Messages and web chat

    The same assistant, on every inbox the business owns.

    • SMS, email, Facebook and Instagram all answered from the one sub-account
    • Website chat carrying the same qualification logic
    • Collects enquiry type and stated preferences
    • Hands off to a human agent without losing the thread
    • Fires the follow-up triggers behind the scenes
    Every inboxNo closing timeIntent captured

    Forms and ads — Google, Facebook, TikTok

    A submission is the start of a sequence, not an entry in a spreadsheet.

    • Every submission opens the ten-day nurture immediately
    • Follow-up runs across email, SMS and AI calling
    • Smart routing by enquiry type, so urgent never queues
    • Lead-source attribution recorded from the first touch
    • Automatic hand-off to consultations when intent is clear
    SubmissionsPaid trafficTen-day arc
  2. They are interested but not ready

    Intelligent lead nurture

    A ten-day multi-touch sequence across three channels

    Days 1–3 · Email

    Establish who this is and why they should keep reading.

    • Welcome email carrying the offer
    • Service overview, copy already written
    • Social proof placed where it does work
    • A clear call to book or call

    Days 4–7 · SMS

    Shorter, closer, easier to act on from a phone.

    • A time-sensitive offer
    • A brief testimonial in the message body
    • One-click booking link
    • Urgency that reads as helpful, not desperate

    Days 8–10 · AI call

    The touch almost every sequence is missing.

    • Friendly re-engagement, not a pitch
    • Handles the objections that stopped them
    • Books the appointment on the call
    • Smart voicemail with a reason to call back
  3. They have booked

    Booking and no-show prevention

    Protecting the slot from the moment it is taken

    Instant booking confirmation

    Confirmation lands before they have closed the tab.

    • SMS confirmation with the details
    • Calendar invite for Google and Outlook
    • Email confirmation for the record
    • Pre-visit questionnaire attached

    Smart reminder sequence

    Three reminders, three different jobs.

    • 24 hours out — SMS and email, what to prepare
    • 1 hour out — the "on the way" message
    • 15 minutes out — the final alert
    • Rescheduling in one tap, at any point

    AI no-show recovery

    The slot is missed, and the phone rings while the intent is still warm.

    • Automatic call within 60 minutes
    • Understands what happened rather than reading a script
    • Reschedules immediately, offering concrete times
    Dial-back inside the hourDesigned to a 70% recovery target
  4. The job is done

    Reviews and social proof

    Turning finished work into public evidence

    Intelligent review request

    Two hours after the job, one question decides where it goes.

    • Satisfaction check sent two hours after the job completes
    • Satisfied — straight to the Google or Facebook link
    • Unsatisfied — private form and internal escalation
    • A steady flow rather than occasional bursts
    Designed to produce 5–10 reviews a month

    AI comment reply bot

    Reviews are answered, which is half of what a profile is judged on.

    • Auto-replies to positive reviews
    • Personalised thank-yous, not one template
    • Negative reviews handled with genuine empathy
    • Serious issues escalated to a person immediately

    Social proof engine

    The reviews go back onto the site rather than sitting on a platform.

    • Publishes review snippets automatically
    • Builds visible trust signals on the pages that convert
    • Lifts conversion on the same traffic
    • Supports local search ranking signals
  5. They are a client

    Lifetime client nurture and retention

    Keeping the relationship alive for years, not weeks

    Continuous engagement

    Low frequency, long horizon, never silent for a whole year.

    • Seasonal reminders keyed to the business calendar
    • Quarterly check-ins that expect no reply
    • Birthday and anniversary offers
    • An annual review of what they last had done

    AI client support bot

    Existing clients get answers without waiting for office hours.

    • Instant answers to the standard questions, 24/7
    • Rescheduling handled in the conversation
    • Status enquiries answered from the record
    • Document lookups without a phone call

    Database reactivation and referrals

    Nobody is allowed to quietly disappear.

    • Six-month inactivity trigger on every contact
    • A return message that carries an actual reason, not a guilt trip
    • Monthly referral prompts to the people most likely to give one
    • A VIP tier for the clients who keep coming back

The two performance figures above — a 70% no-show recovery rate and 5–10 reviews a month — are the system's design targets, supplied by the product team. They are not measured results from named customers, and they are never published as review or rating markup.

The problem it is pointed at

What this business loses today

Storm weeks overwhelm the office

Volume triples overnight, calls go unanswered, and the homeowners who could not get through book with whoever knocked on the door first.

Quotes die between week one and week three

The follow-up stops after a few days because it feels pushy, and the decision gets made in week three by someone who was still in touch.

Inspected but never sold

Hundreds of free inspections sit in the database with no system for revisiting them, even though the roof is a year older every year.

Almost no reviews for a big-ticket job

The crew finishes, packs up and leaves, and the most impressive work the company does never becomes public evidence.

What changes, and which component does it

  • Storm-week call spikes absorbed without a temporary hireAI Receptionist
  • Inspection questions answered instantly, so the booking is not abandonedAI Chatbot
  • Quotes followed for weeks at sensible intervals rather than dropped at day threeAI Outbound Caller
  • Missed inspections recovered inside the hourSmart Appointment System
  • A review asked at the only moment it reliably worksReview Harvesting
  • Inspected-but-never-sold homeowners re-approached with the inspection on recordDatabase Reactivation

Built for

  • Residential roofing companies running retail and insurance work
  • Contractors whose lead volume spikes after weather events
  • Businesses where the average job is four figures or more

Not built for

  • Commercial roofing contractors bidding from drawings and tenders
  • Manufacturers and suppliers selling through a dealer network
  • Companies subcontracting all sales to a canvassing firm

If you are in the second list, say so and we will tell you what would actually help — or that nothing we sell would.

Where the hours come back

A roofing company taking 70 calls a week, missing about 21, with an average job worth $9,500 and a 12% close rate on recovered leads.

  • Off the phone7h/wk21 missed calls × 2 call-backs × ~10 min = ~7 hours a week
  • Off quote follow-up5h/wk~30 live quotes × ~10 min of chasing across a multi-week cycle = ~5 hours a week
  • Off inspection scheduling3h/wk~35 inspections × ~5 min of confirming and reminding = ~3 hours a week
  • Off claim milestone chasing2.5h/wk~10 live claims × ~15 min of checking where each one has stalled = ~2.5 hours a week

~17.5 hours a week in this illustrative scenario — roughly 76 hours a month. Your figures will differ; the arithmetic is shown so you can substitute them.

When it pays back

One recovered job at $9,500 pays for this kit roughly ten times over, which makes roofing the niche where the arithmetic is least interesting and most obvious. The useful measure is quote-to-close rate over a full month, not week one.

Run your own numbers

An illustrative scenario, with your inputs

These are not measured customer results and never will be presented as such. They are arithmetic. Change any field and the sentence below changes with it — including the sub-account multiplier, because most people reading this are rolling the Roofing Contractor Sub-Account Kit out across more than one client.

Illustrative recovered value, per month—

Illustrative arithmetic only. It assumes every missed enquiry is answered and that your own close rate holds on recovered contacts — neither is guaranteed, and both depend on your offer and your team. No figure here is a measurement from a real customer, and none of it is published as review or rating markup.

A roof is a slow decision

Almost everything in this configuration reflects one fact: a homeowner does not buy a roof in ten days. The follow-up runs for weeks and tapers rather than stopping, and the AI caller re-engages at intervals that suit a four-figure decision rather than a service call.

Two lead sources, two shapes

Retail leads arrive steadily and behave predictably. Storm leads arrive all at once, in volume, and need an inspection booked before somebody else knocks on the door. The receptionist absorbs the surge and books inspections into real availability rather than taking messages.

Claim milestones, kept moving

Where insurance work is involved the sequence tracks the milestones — inspection booked, report sent, adjuster meeting, approval, schedule — with reminders to the homeowner and internal alerts when one stalls. It is not a claims system and it does not talk to a carrier; it stops jobs going quiet between steps.

The review, at completion

Roofing reviews are hard to collect because the job ends with the crew leaving and nobody speaking again. Review harvesting fires the moment completion is marked, which is the only moment it reliably works.

Portfolio rollouts run through bulk sub-account provisioning; tuning the receptionist for storm-season volume is AI receptionist setup.

Delivery and installation

What is in the box, who installs it, and what is a separate job

On purchase you receive two things: one snapshot link, and one PDF with full installation instructions. Installation is not in the kit price — you load it from the PDF, or we do it for $200 a sub-account. That PDF is the real path, not a consolation prize. An operator who has loaded a snapshot before will not need us in the room, and we would rather say so than sell you an hour you do not need.

In the $200 installation

  • The kit loaded into the sub-account
  • The website rebranded
  • A2P / 10DLC registration and setup
  • Email service setup
  • A few extra automations where they are needed

One flat price per sub-account, agreed before anything starts. Skip it and the PDF walks you through every one of those steps yourself.

Never in an installation, at any price

  • Third-party integrations
  • Third-party software
  • Custom software development
  • Ongoing campaign management run on your behalf

Those three are never in an installation, here or on any price. They are real work with a real quote behind them, and we would rather name the edge than discover it halfway through. All of it is real work we do — see integrations, APIs and custom software, or hand it to a dedicated VA. Scoped and quoted before anyone starts.

Questions, or want a look inside a kit before you buy? Book a call — we will open an account and run the journey with you on the screen.

Delivery
Within 24 business hours after purchase confirmation
Installation
Self-install from the PDF, or $200 per sub-account for us to do it
Licence
Unlimited installs into sub-accounts you own or manage

Reviews

Reviews of this kit

These are sample entries. SubaccountKit is new, so rather than invent testimonials we are showing clearly-labelled placeholders while the deck waits for real customers. Nothing here is published as review or rating markup either — search engines see no ratings from this site until the words are real.

Sample
This is a preview card so the review deck can be styled and tested before real feedback exists. The kit went into a fresh sub-account, the load sheet listed every custom value in order, and the build was finished before lunch.
Sample entry — Dana R.Agency owner · Preview placeholder
Sample
Placeholder copy standing in for a real review. The point being illustrated here is the follow-up ladder stopping the moment someone books, which is the thing most sequences get wrong.
Sample entry — Marcus T.Operations lead · Preview placeholder
Sample
A preview entry, not a customer quote. It exists so the deck renders with a realistic length of text and the shuffle animation can be judged honestly before launch.
Sample entry — Priya N.Client services director · Preview placeholder
Sample
Sample text. Deliberately four stars rather than five, so the star row is tested at more than one value and the layout is proven before real reviews arrive.
Sample entry — Owen K.Founder · Preview placeholder
Sample
Another preview card. Real reviews will replace every entry in this file, and the same change that swaps them in also switches the review structured data on.
Sample entry — Lena M.Clinic manager · Preview placeholder

Questions about the Roofing Contractor Sub-Account Kit

That is one of the reasons the receptionist matters most here. A weather event can multiply call volume overnight, and the receptionist absorbs the spike, books inspections into real availability and escalates anything genuinely urgent.

Longer than the standard ten days, because roofing decisions take weeks. The sequence tapers rather than stopping, and the AI caller re-engages at intervals appropriate to a four-figure decision.

It keeps the milestones moving — inspection booked, report sent, adjuster meeting, approval, schedule — with reminders and internal alerts. It is not a claims system and does not talk to a carrier.

Other kits agencies load next

Loading this kit properly

Comparing kits in the same group?See every home service contractors kit, with what the nine components are configured to do there and who they are wrong for.

Ready when you are

Load the Roofing Contractor kit this week

Delivered within 24 business hours of purchase confirmation: one snapshot link and one PDF with full installation instructions. Load it yourself, or add installation by us for $200.

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